| How To Protect Physician Whistleblower Patient Advocates from Retaliation, to Benefit Patients - a legal analysis regarding Summary Suspension, Retaliation, Peer Review and Remedies, by Dr. Gil Mileikowsky, MD and Bartholomew Lee, Attorney at Law.* |
Introduction -The Overriding Public Interest in Saving lives More
than half a million people have died in a recent three year period
as a result of medical error and complications in the United States.
The World Health Organization (WHO) and others say that American
health care ranks low among the nations third-world care at twice
the cost, in effect. The RAND Corporation finds "all adults ...are
at risk for receiving poor health care, no matter where they live;
why, where and from whom they seek care; or what their race, gender
or financial status is." It is, however, unlikely that the situation will improve by
itself. Physicians who try to diminish patient risk and improve
patient care and safety are often targeted for retaliation. The
integrity of the House of Medicine is thus at risk, as is health
care itself. The following proposals to counter, limit and deter
retaliation will decrease overall costs. It is a paradox of modern
American medicine that patients don't get what is paid for, quality
care. The Health Care Quality Improvement Act of 1986 and
substituted state legislation has failed to protect patients and
prejudices their safety. The Problem Patient Safety Advocacy Risks Immediate Professional
Destruction "A lie can travel halfway round the world while the
truth is putting on its shoes," said Mark Twain. Physicians who
speak out can suffer the irreversible defamation of a public report
of accusation alone, in the context of hospital discipline of
physicians. These physicians may or may not have done anything
wrong, and may well have simply done too many things right for the
comfort of some. Protecting physician patient-safety advocates from
retaliatory discipline is essential to improve the quality of
delivery of care. Physicians who advocate for patients' safety must
be protected from institutional retaliation, for the sake of the
patients as well as the physicians. As Harvard Professor Alan Dershowitz stated "Physicians who are
entrusted with the care of their patients can see their professional
careers destroyed if they dare to challenge a hospital's practices.
When a 'whistleblowing' physician is retaliated against, it
threatens not only the physician's livelihood, but the care of all
patients. This ... affects every patient and potential patient in
America." The chilling effect on physicians resurrects the old Code of
Silence that formerly frustrated so many meritorious medical
malpractice cases. Unfortunately for patients, the old proverb "the way to Hell is
paved with good intentions" applies. This is so because the
presumably good intentions behind laws regulating medical practice
have been defeated by conflicting economic interests. According to
extensive research by Harvard's Professor Lucian Leape, it is not in
any hospital's best economic interest to reduce errors and
complications He notes that there are no warrantees in medical care
and he reports " perversely, under most forms of payment, healthcare
professionals receive a premium for defective products, physicians
and hospitals can bill for the additional services that are needed
when patients are injured by their mistakes." Inasmuch as hospitals
profit from high-cost, high-complication bad medicine they have
every incentive to encourage it, making more than enough money to
pay premiums for malpractice insurance, at most a nuisance. Persistent bad medicine is encouraged all the more by retaliation
against those who oppose it, especially because effective good faith
peer review that reduces errors and complications would diminish
hospital revenues. In the present environment, dollar signs trump
patients' vital signs. "Retaliation" is wrongful in many ways, on
many levels and on various legal grounds, including its violation of
Equal Protection of the Laws and of Due Process of Law. As one model of public protection by way of proscription of
retaliation, the California Business and Professionals Code protects
physicians against retaliation with respect to insurance companies,
and medical groups. This does not yet apply to hospitals that
suspend or revoke privileges of physicians who are not employees. It
is both ironic and unjust that the members of the learned
professions of medicine, who enjoy mere "privileges" at hospitals,
have less protection as patient advocates than any employee
including orderlies and night custodial staff, as valuable and
necessary as their labors may be. A summary suspension of a physician from practice in a hospital
is just that summary, without any process at all in which the
physician can participate. A registered report of a summary
suspension of a physician ends that physician's career. The
physician is condemned before any hearing is even initiated. This is
professional capital punishment before trial. Once a hospital
reports a physician's summary suspension to a state medical board or
agency, it creates an avalanche effect by mandatory reporting to the
National Practitioners Data Bank, (NPDB). Other hospitals will then
deny that physician's clinical privileges as well, followed by
suspension of medical liability insurance coverage and preclusion of
participation with medical insurance providers. Moreover, there is no penalty for a false report and no private
judicial redress available, unlike for example a private libel.
Making the problem worse, there is no administrative remedy for a
state Medical Board's continuing to post an accusation which that
Board has itself found to be unfounded. The goal to be achieved,
immediately lest it become meaningless, is "name-clearing" of the
physician advocate, besmirched and tainted by suspension or worse.
This is a matter of substantive and not procedural due process of
law. Unless a physician can prevent the professional libel of a public
report of the summary suspension, other remedies for retaliation are
for all practical purposes moot, too late and ineffective.
"Substantive" due process in economic matters is much disfavored
since about 1905. On the other hand, protection of many
constitutional rights other than property rights amounts to
substantive due process in disguise. The notion of a substantive
right to protect one's good name is implemented by the procedure of
a "name-clearing hearing." It is well established in a leading California case that a
professional has a liberty interest in his professional reputation
(name) that is distinct and separate from property interest in his
medical license. The California Supreme Court ruled with respect to
the California Constitution "It is clear that the due process clause
of article I, section 7(a) is self-executing, and that even without
any effectuating legislation, all branches of government are
required to comply with its terms. Furthermore, it also is clear
that, like many other constitutional provisions, this section
supports an action, brought by a private plaintiff against a proper
defendant, for declaratory relief or for injunction.... " One's good name is a liberty interest and substantive interest,
and the law protects liberty interests more than property interests.
In this case, a professor of medicine at a University of California
medical school and Chair of its Department of Radiology was
investigated for alleged misappropriation of funds. At the
conclusion of investigation the University announced that it
initiated "appropriate personnel actions," but did not name any
specific employee. The professor was then removed as the Chair, but
remained tenured at the medical school and a staff physician at its
medical center. The California Supreme Court held that "[a]lthough
the department chairmanship was an at-will position, terminable
without cause at the discretion of the chancellor of the ... campus
(and hence plaintiff concedes that he had no due process property
right to that position), it is well established that an at-will
[public] employee's liberty interests are deprived when his
discharge is accompanied by charges that might seriously damage his
standing and associations in his community or impose[ ] on him a
stigma or other disability that foreclose[s] his freedom to take
advantage of other employment opportunities." To establish the right to a name-clearing hearing a petitioner "
... must first establish that the due process clause applies by
showing a protected liberty or property interest." A liberty
interest is shown if "the accuracy of the charge is contested, there
is some public disclosure of the charge, and it is made in
connection with the [petitioner]." Thus the liberty interest a
physician has in his or her good name justifies an immediate
opportunity for at least a temporary restraining order, followed by
injunctive relief, against at least registration or publication of a
summary or otherwise unadjudicated suspension. The Law Today Favors Bad Medicine Once a hospital hearing to test
a summary suspension commences, the administrative process controls
the suspended physician. Due to the "doctrine of exhaustion of
administrative remedies" no court will intervene to prevent
administrative dissemination of the defamation of the report of the
summary suspension, even though there has been no adverse finding or
adjudication. "Exhaustion of administrative remedies" usually means
exhaustion of physician resources, in litigation and its
antecedents, especially inasmuch as the physician cannot (on interim
suspension) practice medicine. Furthermore, due to the abuse by hospitals of that doctrine,
hospitals can prolong that administrative process with many delays,
e.g., by an ostensibly favorable ruling of the hospital's appeal
board granting yet another, new "hearing" to the still suspended
physician. That is a most effective strategy, at worst malicious
prosecution, at best "good intentions gone awry," to exhaust the
physician as an adversary emotionally, financially and physically.
Hence, the hospital wins by attrition before any litigation is even
possible. In the end, the physician's "exhaustion of administrative
remedies" may be futile. It all too often ends up with a final blow
by the governing board of the hospital (even if members of that
board may believe that this physician is innocent). This is so,
because a ruling by the governing board in favor of the physician,
would open the door to claims for monetary damages for the physician
against the hospital. The board in its perceived fiduciary
responsibility will wish to prevent such a financial loss. The hospital simply must bury its mistake, and take advantage of
the reluctance of judges to substitute judgment for medical
professionals in staff matters. Moreover, a physician who can get to court generally at most wins
a remand to the administering hospital, for yet another round of
hearings. When it is understood that hospitals' attorneys drafted the
amended federal Health Care Quality Improvement Act (HCQIA 1989),
the insertion of a quasi-judicial immunity provision can also be
explained. The effect if not the object was not so much protection
of physician participants in good faith peer review; rather it was
the perhaps unintended consequence of protection of hospitals that
sponsor bad faith peer review. Hence, only very few injured
physicians in the last 20 years have been able to get past the twin
peaks of judicial deference to medical prosecutors and
administrators and immunity for the complicit as well as the
innocent. As if this were not enough, the HCQIA also provides that a peer
review body's failure to meet the conditions described in the law
does not constitute failure to meet the applicable standards. In
other words, failure to comply with this particular law is not a
violation of this particular law. Such a caveat sacrifices the
health care quality improvement spirit of the law by gutting the
letter of the law. In effect, the hospitals' lawyers' lobbying has
loaded the dice. The public cannot expect this process to be either
fair or reasonable. An objective observer could join advocates in
concluding that at this time, the "peer review" disciplinary hearing
process is rigged to a point way beyond any "stacked deck" of cards.
Even without malicious intent, physicians from the same hospital are
frequently too close to the personalities to avoid bias one way or
the other (unlike, for example, a jury of one's peers in court, who
are strangers to the parties). Hospital administrators face economic
incentives to maximize income, but not to minimize complications.
Ironically, bad physicians are rarely subject to such malicious
prosecution. This is so because they are often significant income
providers to the hospital and thus enjoy the protection of a
hospital more concerned with revenues than patient well-being. This
was the case in Redding, California for two heart doctors who did
hundreds of sometimes fatal heart procedures, utterly unneeded, and
full of risk. All monitoring and inspection by several agencies
failed to detect this enormity. When hospital managements, closest
to the problems, are compensated only in proportion to revenue
growth, patient safety suffers. Often bad physicians, without the
leverage of big revenue, simply agree to leave the hospital,
provided the hospital does not report them to the state medical
board, thereby minimizing its own exposures. They thus evade the
"radar screen" of mandatory reporting. The public is not protected. The reporting system tells of
summary suspensions of even outstanding physicians without
adjudications, but cannot report cover-ups. Thus, the goals of the Health Care Quality Improvement Act are
undercut by hospitals' economic conflicts of interest. Even
motivated patients cannot get undistorted information about
physicians. Policy-makers, law-makers, courts, legislative staffs,
federal and state agencies, employers, unions, and experts
responsible for drafting public healthcare law appear not to grasp
Professor Leape's point. The healthcare costs explosion will
continue to erode the quality of delivery of medical care in America
as long as bad medicine is lucrative. It is thus all the more important, as a counter-force, to provide
effective protection for all physicians and healthcare providers who
show that they care about patient safety by standing up for it.
Advocacy for patient safety is to be encouraged, not punished. These
health care professionals are "whistleblowers," a legal term that
well describes them as the people who call attention to wrongdoing.
They are to be protected from the often inevitable retaliation
against them. That retaliation, usually beginning with a summary
suspension, destroys them professionally and compromises patient
care deeply. Such protection is in the best interest of patients,
the economy, and ultimately it is to the benefit of the many
excellent physicians and the "House of Medicine" itself. Remedies Proposed Although private redress can provide deterrents
to retaliation, as discussed below, it is often too little, too
late. An immediate resort to the judicial process of the ex-parte
temporary restraining order to review a summary suspension would be
more effective, followed by substantive litigation if need be. One
model appears from administrative practice in California, its
Medical Board may summarily suspend a physician from all medical
practice. The device is an Interim Order of Suspension (IOS). Such
an order may, however, be challenged immediately in court, and a
stay obtained. Inasmuch as a summary suspension by a hospital
quickly results in equivalently draconian effects on a physician's
practice, an equivalently swift and sure remedy is only fair. An amendment to HCQIA or California's governing statute could
provide for such an immediate resort to court upon summary
suspension, without res judicata effect either way. Thus, statute
could and should provide for a way for a summarily suspended
physician to obtain the judicial redress of an immediate stay of the
suspension, or at least any report to the medical board of it, and a
stay of the medical board making any report of the suspension until
after a final and adverse adjudication. This is the necessary
procedural vehicle to prevent effective retaliation. The courts may
be relied upon to deny such immediate relief to any physician who,
by reason of impairment or otherwise, does present any danger to the
public. The career-ending report of a summary suspension should not
be the unreviewable decision of an adversary hospital, but rather
follow only a neutral adjudication. Further Proposed Statutory Amendments To Deter Hospital
Retaliation Two initial ways to protect physicians whistleblowers
could harness existing means of redress, to facilitate immediate
judicial relief as well as ultimate remedy. One is to deny
wrongdoers a shield under Health Care Quality Improvement Act HCQIA.
The second is to provide physician advocates a sword under the Civil
Rights Act (1872). 1) The shield is removed by two amendments to the HCQIA First
"Retaliation against a physician or other health-care provider for
advocacy for health care quality improvement, including testimony,
is not immune, under this Act or any state law, to private judicial
redress by way of damages and injunctive relief, and attorneys'
fees." Immunity is the doctrine that precludes private redress
irrespective of wrongdoing; judges for example, enjoy civil
immunity, although they can be prosecuted criminally, impeached, or
disciplined. Physicians on peer review disciplinary panels enjoy
civil immunity under the Health Care Quality Improvement Act
(HCQIA). Secondly, inasmuch as defective peer review is the cause of
so much harm and error, rethinking the immunity that derives from
the mere presence of some peer review process is appropriate. HCQIA,
42 U.S.C. 11112(b)(3) provides the loophole that a
retaliation-minded hospital can work a way through "A professional
review body's failure to meet the [peer review] conditions described
in this subsection shall not, in itself, constitute failure to meet
the standards of subsection (a)(3) of this section." Meeting those
standards provides the wide immunity of HCQIA. The way to fix the
problem this section causes is to amend this section thus "A
professional review body's failure to meet the conditions described
in this subsection shall, in itself, constitute failure to meet the
standards of subsection (a)(3) of this section." That is, take out
the "not." A hospital tempted to run a kangaroo court should not get to take
advantage of its own wrongdoing. Each and every National
Practitioner Data Bank report that results from a peer review body
that fails to meet the specified conditions should not be
privileged, should be enjoin-able in equity in state or federal
court, and should give rise to a damages action including attorneys'
fees. A kangaroo court "peer review" should not enjoy immunity from
any damages causes of action including antitrust treble damages upon
a showing of violation and impact. All of this may well drive some physicians out of the business of
judging other physicians, as do many other factors. The hospitals
have pretty much taken that over anyway, once the process gets out
of departmental whitewashes and into "discipline." If it is going to
be a legal rather than a medical process, it must be fair, afford
due process of law and implement adequate legal remedies for those
who are injured by wrongdoing, including attorneys' fees for
intentionally or negligently injured or wronged physicians. 2) The sword is provided by an amendment to the Civil Rights Act,
1983 "Retaliation, against a physician or other health-care provider
for advocacy, including testimony, for health care quality
improvement or patient safety, by or in any institution that is
governed by HCQIA or related state law, or funded directly or
indirectly by the United States, is a denial of due process of law
and equal protection of the laws, for which private judicial redress
by way of monetary damages for all injury, and injunctive relief,
and attorneys' fees, shall be available under this Act,
notwithstanding any post-deprivation administrative remedy or any
requirement of exhaustion of remedies." This amendment provides
judicial redress for deprivation of the substantive right to speak
out, testify and act in the pubic interest free of retaliation. This
is the Right to Petition for Redress of Grievances guaranteed by the
First Amendment. 3) In California, amendment to the Unruh Civil Rights Act, Civil
Code 51, can also provide a sword "Retaliation by any person,
organization, healthcare institution or the like, that is governed
California law such as the Business and Professions Code, the Health
and Safety Code, and the like, or funded in whole or in part,
directly or indirectly, by the State of California or any of its
subdivisions, districts or the like, against a physician-advocate or
any other health care professional for advocacy, including
testimony, for health care quality improvement or patient safety, is
a denial of equality before the law and due process of law, as they
are guaranteed by the Constitution of this state, for which private
judicial redress by way of monetary damages for all injury, and
injunctive relief, and attorneys' fees, shall be available under
this Act, notwithstanding any post-deprivation administrative remedy
or any requirement of exhaustion of remedies and without application
of any provision of law respecting strategic litigation against
public participation." This amendment also provides judicial
redress, under California law, for deprivation of the substantive
right to speak out, testify and act in the pubic interest free of
retaliation. 4) Another avenue may effect better health care by means of
deterrence. Enforcement of the criminal law has as one of its
primary purposes deterrence, but it fails for it apparent near-
random impact, compromised by implicit political considerations,
delay, and leniency for the white-collared. Private enforcement, on
the other hand, is distributed widely, not centralized, promoted by
private incentives such as treble damages, and highly effective. An
example is the treble damage action of the Clayton Antitrust Act for
violations of the earlier Sherman Antitrust Act. Inasmuch as so much
of the revenue of the hospital industry comes from the federal
government (e.g., Medicare, Medicaid), systemic improvements in such
federally funded care will also benefit all others receiving care
from the industry. An amendment to the False Claims Act could
provide private incentives to litigation for large amounts of money.
This in turn could effect the deterrence needed to protect
physician-advocates (and others) from retaliation. Such an amendment
could provide "Violations of statutory or regulatory conditions of
participation in federally funded programs, by a recipient of direct
or indirect federal funding, coupled with certification of
compliance therewith, shall be fraud on the United States
notwithstanding apparent compliance with any other regulation, or
accreditation." Use of the False Claims Act with respect to Medicare
Conditions of Participation (COP) requiring good faith, as opposed
to retaliatory, "peer review" may provide some deterrence to bad
faith peer review, almost always retaliatory, or anti-competitive.
It may be noted that Medicare affects only people over 65 years
of age. In practical terms, the effect of enforcement of law such
that institutions must enable only good faith peer review because of
Medicare constraints, protects all by protecting the favored. In
other words, what the economists call "positive externalities" make
for equitable results assuming effective enforcement of Medicare
Conditions of Participation. Denial of good faith peer review to the treatment of younger
patients, at least as effective as that as required by law for
treatment of older patients, is a denial of equal protection of the
laws. To obviate this inequality, acceptance of any federal funding
for any aspect of hospital care should by legislation be subject to
explicit acceptance of Medicare-equivalent COP with respect to peer
review. Violation of such extended COP should be subject to FCA
enforcement. Patients are best equally protected by physician peer
review only when the incentives to do it right are equal for younger
and older patients. Moreover, all hospital care as affected by peer
review is protected and promoted by "official proceedings." These
proceedings cannot equitably be different for patients simply by
reason of the patients' age. Any such invidious difference should be
actionable under the Civil Rights Act. Questions of jurisdictional standing may arise, but FCA claims
for relief could be accompanied by Civil Rights Act Equal Protection
claims for relief as well. For the False Claims Act to provide deterrence, the private
complainants, denominated "relators," need the encouragement of the
monetary reward. Now, only the "original source" of the information
about the false claim proven qualifies to participate in the
recovery. An amendment is appropriate to enable all sources of the
non-public information leading to the prosecution to share in the
reward. A related disincentive to the consequences of bad faith peer
review could be civil forfeiture of the "ill-gotten gains" from the
revenues generated in the absence of effective peer review that
minimizes complications. The Tenet Redding, California hospital case
cries out for such a remedy. Forfeiture could reach the parent
corporations and the company executives who personally prosper from
failing to prevent predatory and malicious medicine. 6) Another way to protect such physicians is to interpose a
neutral evaluator unconnected to the hospital industry to process
possibly retaliatory claims against physicians to determine merit.
This would require creation by statute of a dedicated adjudicatory
mechanism, not unlike the administrative courts system in the
federal and many state governments. Awaiting such a development, an
existing system for air industry safety could be adopted The
National Aeronautics and Space Administration (NASA) operates two
anonymous safety-advocate reporting systems, one in healthcare for
the Veterans Administration, which could be adapted to
physician-advocate reports of inadequate health care practices and
instances. By this means, the physician-advocate avoids retaliation
by means of officially sponsored anonymity. Conclusion Public Safety Merits new Statutory Protections for
Whistleblowers The health of the public is at stake here. Physicians
are closest to their patients and best able to advocate for better
health care for them. Present healthcare industry structure and
unintended consequences of regulatory legislation lend themselves to
punitive legal proceedings against whistleblower patient safety
advocates. A modest set of statutory amendments, prophylactic and
remedial, especially to prevent premature reporting of summary
suspensions, can counteract these inequities and rebalance the House
of Medicine so it may Do No Harm.
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